LMI is seeking a User Success and Product Management Consultant to collaborate with stakeholders to ensure user needs are effectively integrated into the development process for a technology-driven supply chain risk management capability supporting the defense department. This position can be supported remotely. 

LMI is a consultancy dedicated to improving the business of government, drawing from deep expertise in advanced analytics, digital services, logistics, and management advisory services. Established in 1961, LMI is a trusted third party to federal civilian, national security, and defense agencies, operating free of commercial and political bias. For nearly 60 years, LMI has worked with 40 government agencies. From the departments of Defense to Health and Human Services, LMI is honored to support the government's mission and people around the globe. We believe government can make a difference, and we seek talented, hardworking, mission-driven people who share that conviction.

LMI offers a generous compensation package with excellent benefits that start the first day of employment. Business casual dress, flex time, and tuition reimbursement are a few of our many work-life benefits available to our employees. Come join the organization consistently ranked as a top workplace!

• Work directly with clients, prospective clients, and other stakeholders to document and ensure access to applications and systems
• Manage and solicit feedback by users and prospective users to create and update:
• User groups and personas to organize key questions for application development
• Workflows to understand how key questions can or should be answered 
• Use human-centered design best practices to create wireframes to guide application development
• Familiarity with Figma or other software for whiteboarding and documenting general user interface requirements
• Assist with day-to-day planning and road-mapping to steer application development milestones to address user needs and general project requirements
• Desire to work cross-functionally with application developers, data professionals, data scientists, and logistics subject matter experts

• Bachelor's degree in application design, user experience, or business process management
• 3-10 years of experience in UI/UX design, change management, design strategy, system design, or system testing
• An understanding of supply chain or supply chain risk concepts is highly desired
• Experience with:
• Agile-based development
• Change management
• JIRA or project management software
• Effective analytical, conceptual, and problem-solving skills
• Self-starter and eager to work or lead in a team environment
• Active DoD Secret clearance, or able to obtain Secret clearance

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