Logistics Management Institute

Junior IT Operations Analyst

US-VA-Fort Belvoir
2 weeks ago(12/5/2017 7:32 AM)
Job ID
2017-1561
# of Openings
1
Category
Information Technology

Overview

Position is on the research staff of a private, not-for-profit government consulting firm located in McLean, VA. Work will be at client location Fort Belvoir, VA.  Army Enterprise Systems Integration Program (AESIP) is seeking a Junior IT Operations Analyst to join a high performing program office in the acquisition of a new logistics automation capability for the US Army.

Responsibilities

Under the guidance of the assigned government lead, manage and support general program operations support activities including event planning, coordination and support. This position plays an integral part in ensuring organizational and personnel readiness and effectiveness for mission completion. It is a role for the development and implementation of strategies for optimal use of accounts, systems and tools within the organization. Must be able to work in a highly charged and fast paced environment to prioritize and complete assigned tasks, seeking guidance and clarification as required. Interacts with staff at all levels and across organizational teams and subordinate programs.

  • Assists with the planning and preparations for IT meetings and special events.
  • Assists in the management and usage of network and secure workspaces to include the establishment and implementation of standardized processes in accordance with established regulations and best practices.
  • Communicate with all staff levels across multiple programs to gather user requirements as well as develop, implement and convey resolution approaches.
  • Assist with the development and maintenance of document libraries, enterprise lists and other tracking instruments to support operational activities.
  • Initiate, track and assist in the resolution of help desk tickets through the server team(s) for the purposes of analyzing and resolving user issues.
  • Assist with the inventory of IT office supplies, hardware, software and wireless devices.
  • Perform typical user training, and issue resolution.

Qualifications

  • Must possess and maintain a Secret clearance.
  • Candidate should have a minimum of 1-3 years of experience in IT related project planning and operational support for a government program/office, ideally in support of a U.S. Army agency.

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