Position is on the research staff of a private, not-for-profit government consulting firm located in McLean, VA. Work will be at client location in Crystal City, VA. Current Department of Defense security clearance required.
Provide General Fund Enterprise Business System (GFEBS) incident and problem management activities that include, but are not limited to the following:
13. Support Management point of contact for critical communications and support escalations, reconcile issues and implement improvements in existing process and procedures where necessary.
14. Ensure that appropriate government management personnel are notified of critical incidents and the progress being made to restore service. Provide ad hoc briefs to government management/leadership personnel on the status of critical infrastructure degradations and outages.
Not required but preferred: CompTIA Project+ certification
Strong analytical and organizational skills
Strong project-management skills
.Strong leadership and interpersonal skills
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Strong communication skills and ability to adapt communication to a specific audience
Highly self-motivated and directed.
Team-oriented and skilled in working within a collaborative environment.
Travel: Potential for travel to CONUS Data Centers Redstone in Huntsville, AL or Radford, VA. Candidate may be asked to perform additional travel.