Senior Process Improvement Consultant (CBP)

Job Locations US-DC-Washington, DC
Posted Date 2 months ago(3/27/2024 9:03 AM)
Job ID
# of Openings


LMI, a dynamic leader in delivering innovative solutions to government agencies, is seeking a seasoned Senior Process Improvement Consultant to join our team in supporting a prominent government program in the National Capital Region. This role presents an exciting opportunity to collaborate with diverse stakeholders, driving transformative process enhancements to optimize organizational performance and achieve strategic objectives.


LMI: Innovation at the Pace of Need™


At LMI, we’re reimagining the path from insight to outcome at the new speed of possible. Combining a legacy of over 60 years of federal expertise with our innovation ecosystem, we minimize time to value and accelerate mission success. We energize the brightest minds with emerging technologies to inspire creative solutioning and push the boundaries of capability. LMI advances the pace of progress, enabling our customers to thrive while adapting to evolving mission needs.


  • Act as a liaison between business units, technology teams, and support teams to develop and refine business and technical processes.
  • Collect, evaluate, and synthesize data and information from various sources to identify user needs and streamline processes.
  • Collaborate with key business leaders and customers to identify and assess key drivers for organizational performance improvement.
  • Lead process improvement initiatives utilizing disciplined, multi-tier process improvement methods.
  • Drive efforts to enhance processes, reduce waste, and increase overall effectiveness, fostering a culture of continuous improvement.
  • Create comprehensive process and procedure documentation to facilitate business operations.
  • Utilize strong analytical reasoning to translate end user requirements into operational applications.
  • Assist program or project managers in establishing project priorities and ensuring contractual requirements related to process improvements are met.
  • Evaluate and monitor results, making data-driven recommendations to leadership.
  • Present findings and recommendations to senior leadership, enabling informed decision-making.
  • Implement and refine continuous process improvement methodologies, leveraging measurement data for ongoing optimization.
  • Develop Business Process Models (BPM), including as-is and to-be models, and establish performance measures for all programs.
  • Contribute to the continual improvement of Risk Management (RM), Configuration Management (CM), and Quality Assurance (QA) processes.


  • Minimum of a Master's Degree in a relevant field such as Business Administration, Industrial Engineering, or Organizational Development and 10+ years of experience in process improvement roles; a Bachelor’s Degree and 8 years of additional experience OR 12 years of additional experience may substitute a Master’s Degree)
  • Proven track record of driving successful process improvement initiatives in complex organizational environments.
  • Expertise in process improvement methodologies such as Lean Six Sigma, Kaizen, or TQM.
  • Strong ability to analyze data, identify trends, bottlenecks and opportunities, and make actionable recommendations.
  • Excellent communication skills with the ability to effectively collaborate with stakeholders at all levels.
  • Experience in facilitating workshops and driving consensus among cross-functional teams.
  • Project management experience with a focus on delivering measurable results.
  • Familiarity with industry-standard frameworks and certifications in process improvement.
  • Knowledge of process automation technologies and BPM software solutions.
  • Ability to pass a government background investigation, including financial, criminal, residential, educational, foreign affiliation, prohibited substance abuse, and employment verifications; active U.S. Customs and Border Protection background investigation preferred. Please note that only U.S. citizens are eligible for a suitability determination.


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LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact accommodations@lmi.org

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