LMI is a consultancy dedicated to powering a future-ready, high-performing government, drawing from expertise in digital and analytic solutions, logistics, and management advisory services. We deliver integrated capabilities that incorporate emerging technologies and are tailored to customers’ unique mission needs, backed by objective research and data analysis. Founded in 1961 to help the Department of Defense resolve complex logistics management challenges, LMI continues to enable growth and transformation, enhance operational readiness and resiliency, and ensure mission success for federal civilian and defense agencies.

LMI has been named a 2022 #TopWorkplace in the United States by Top Workplaces! We are honored to be recognized as a company that values a people-centered culture, and we are grateful to our employees for making this possible! 

LMI is seeking an experienced Software Development Engineer in Test to be part of a team that is delivering comprehensive software testing support for the USPS Artificial Intelligence Virtual Assistant (AVIA) Program. All Test Engineer candidates must have strong communication skills, a passion for testing, and a desire to learn new technologies on high-profile projects. 

The candidate will collaborate with USPS AIVA personnel to create and implement a tailored testing strategy that aligns with the AIVA Team's objectives and goals. The strategy will outline the team’s overall approach to testing software and hardware, describing the testing objectives, the scope of testing, the types of testing to be performed, test execution methodology, analysis & reporting, and the resources required.

• Take requirements and acceptance criteria outlined in business needs statements and/or change requests and develop test cases and testing scripts. 
• Locate and perform root cause analysis on defects found to identify and mitigate project risks, ultimately providing feedback to developers.  
• Execute comprehensive testing against the software, ensuring all features function as designed and intended, running manual and automated tests to assess performance, compatibility and user interface.  
• Work with developers and business teams to identify testing approaches and infrastructure. 
• Communicate the results of software testing efforts to stakeholders and suggest areas of improvement. 
• Rapidly test designs with users using both passive and active methods. 
• Communicate research and designs using wireframes, workflows, hi-fidelity designs, storyboards, presentations, and documentation for stakeholders. 
• Coordinate user acceptance testing for AI components at critical release milestones. 
• Provide input to front-end application developers on how to effectively deliver model outcomes to users. 
• Ensure compliance with industry standards, best practices, and regulatory requirements, including accessibility (508 compliance) reducing rework and cost where possible. 

MINIMUM

• Minimum bachelor’s degree in computer science, engineering, or a related field.
• 8+ years of relevent professional experience
• Experience designing a test strategy to ensure the delivery of high-quality software and hardware solutions.
• Demonstrated experience designing, developing, and executing test cases.
• Knowledge of computer architecture and tools for manual and automatic testing, integration testing, functional testing, and bug-tracking systems.
• Experience in qualitative research, persona development, user journey mapping, and visualizing user-experience flows. 
• Experience in user research, including interviews, user testing, persona creation, information architecture, and workflow creation. 
• Proficiency with the following:
  • C#, .Net, Python, Java or other programming language
  • Visual Studio
  • Relational Databases (e.g., MS SQL)
  • Test Design Patterns
• Strong communication skills and the ability to work well as part of an agile development team.
• Excellent verbal and written communication skills
• Ability to obtain a USPS security clearance.

PREFERRED EXPERIENCE/SKILLS

• Experience testing various types of software, such as web and native mobile applications desired.
• Experience with Selenium Web Automation testing, Python, and Gherkin is preferred.
• Development experience within an agile environment.
• Using formal ticketing applications such as Atlassian Jira or Bugzilla.
• Creating tests using the Gherkin syntax.
• Experience working in a consultant / client environment.
• Experience working with Selenium Web
• Experience working in a consultant/client environment is desired.
• Experience working in an agile software development framework. 
• Prior experience with Kubernetes, DialogFlow, and/or Google Cloud Computing Services.